Neighborhood Self Storage | Neighborhood Self Storage

Awesome customer service and well kept facility!

Brianna A.

February 21, 2023

Huge shoutout to Gabe the resident manager, he is very helpful and made the experience a smooth one.

Solomon

December 2, 2022

Great service

Solomon

December 1, 2022

Best service

June 22, 2022

See below

Martha Lemming

April 16, 2022

Everyone was great to work with

Highly recommend Dumfries Self Storage

Cynthia Brown

February 14, 2022

Needing a place to store items prior to listing our house, we chose Dumfries Self Storage. The unit was clean and very easy to get into. The staff are very friendly and easy to deal with.

Great Value - Easy - Professional

Bill

February 13, 2022

I recommend this business.

Yes highly recommend this

Omar

February 6, 2022

The customer service, I got from the representative on site was outstanding she was amazing and knowledge.

Two units, best price and quality around.

Phil Pastorek

November 15, 2021

We rented two 5x15 units from Dumfries Self Storage to let us declutter and get our townhouse ready for sale. The team at the facility were always nice, courteous and extremely easy to work with. They accommodated us getting our units beside each other, which allowed us to be a bit more organized and have less back and forth in our move-in/out of the units. The units were clean, well maintained and secure, one even had a dedicated light fixture inside of it. They were really the best price around for storage in the area. If we still lived in the area i would use them again in a heart beat, I highly recommend their service!

Constance R. Mouhidine

July 13, 2021

I had the pleasure of being helped today with my first online payment by Madeline Baker. She was very kind, friendly and courteous over the phone. She even offered to stay on the phone while I made my payment and made sure I knew what my monthly storage fee was before hitting submit. I am a person who have profound hearing loss challenges in which she was very patient with me over the phone which meant a lot. I really had a good impression this time.

Fast and Friendly

Christopher

April 27, 2021

Was able to rent a unit for my needs quickly with no hassle. The manager Kaila was friendly, fast and efficient. If you are looking for a place to store some items with no hassle and quick service this is the place.

Most definitely would recommend them

Castaways repertory theater Kathi Tyrrell

March 30, 2021

The staff are so friendly snd accommodating. Easy access and availability

Great staff. very helpful

Sharon joy

November 14, 2020

Great experience

Kevin Deibler

November 9, 2020

Got my unit the same day. Clean facilities and friendly, helpful staff.

very friendly and nice people

Mary DiMarzio

May 11, 2020

Excellent Experience

Kimberly Ramsey

February 29, 2020

Friendly and efficient

Gene

February 15, 2020

No wait and no mess. I am going back when I have short term storage need.

Great experience

James Nguyen

December 12, 2019

Process was not like pulling teeth. She was very thorough and accommodating. Thank you for everything . I look forward to continuing our partnership .

The staff are great and the location is great.

Sharlet Gray

October 10, 2019

Best customer service

Jesse

October 8, 2019

i have had several storage units over the years for work and this one by far is the most accommodating to your storage needs. Would highly recommend them!

2nd time just as awesome as the 1st experience!

Valencia

July 25, 2019

This is my 2nd time using Dumfries Self Storage and I am just as pleased as I was the first time. Clean air conditioned units, easy paperwork, automatic withdrawal (if you choose it), and easy move out. Chris is so sweet and very helpful. I highly recommend them!

Good place

Rose Ifeoma obika

July 23, 2019

Very good and affordable place.

Great Facility

JC

July 1, 2019

While only temporary for me the facility was clean, and offered great rates for the climate controlled space I rented. I felt very comfortable storing my belonging without fear of damage. Will definitely return if the need arises.

Great facility!

Ben

May 29, 2019

Nice facility with friendly staff! Highly recommend!

Bill Gooding

May 29, 2019

Great service--always helpful--if you're looking for a place to store this is it

Yes I will definitely

Bernard Rhule

May 20, 2019

Dumfries self storage is a very friendly and good management I have been with DSS since 2014 and all I can say is DSS is the best . Thank you

Great Customer Servie

Janet L. Butler

May 5, 2019

I recommend this facility. Clean, secure and great customer service. I particularly appreciated the ability to pay on line each month.

Been storing there for a few years. Always Clean

Mark Wolson

March 1, 2019

Definately would recommend this facility to a friend

Mary D. Greenway

February 17, 2019

I was very pleased with the help I got whenever I had a question and the facility was clean, well taken care of and I liked the climate control unit that kept everything safe and in the summer, not too humid or hot in the unit. This was important for the furniture that was there. On all counts I rate this facility Excellent

Clean, easy access, convenient location, great customer service.

Petra Bietsch

February 8, 2019

Rented a 5 x 5 unit. It was clean, easy to access and for us this was a great location. Signing up was easy and at a good price.

December 3, 2018

Wonderful staff and facility

Emily Bergstresser

October 16, 2018

Very helpful, understanding staff. Facility secure, well maintained. Would recommend and use again.

Delighted experience

Sylvia

September 24, 2018

I moved from one state into the Virginia area a little over three years and had used this facility to store my furniture and other valuable items. It was close to home and I felt comfortable with choosing Dumfries Self Storage on the very first day I was serviced. The space where my items were stored had been just the right size for me and really clean. The customer service was very pleasing as the owners personality was just a pleasure interacting with them both. I always had a pleasant experience and would, without a doubt, recommend anyone trying this business as I am 100% sure you will receive the same satisfying treatment as I had. If your looking for a secure, clean and pleasant place to store your treasures...Dumfries Self Storage is the best way to go!

Yes, I would recommend the facility.

September 18, 2018

Precious

September 15, 2018

This was my third time using Dumfries Self Storage, I won't go anywhere else. They are always clean and the staff I'd pleasant. I have never seen a roach on the property as I have at other places. I stored my things there for five months with no problem.

September 6, 2018

Friendly, accommodating staff.

August 17, 2018

Berrybritt32@gmail.comB

Brittany Berryman

June 14, 2018

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Amazing Experience!

Joshua Embrey

June 12, 2018

The first time I was here I was greeted by Kris and she was very helpful within answering all of my questions. She took me to see the storage unit and allowed me to see another sized one just in case. She went above and beyond my expectations and am very glad that I came to this facility first. She has an amazing personality and is very kind. Thank you for your assistance and I really enjoyed speaking with you while filling out the paperwork! Josh

Michael Topping

May 31, 2018

Jill & Butch (Navy Veteran) were fabulous!!! I rented a unit for 15 months. Easy access, my belongings were kept safe and secure in a climate controlled environment. I highly recommend Dumfries Self Storage - you won't be disappointed!

Great, very pleased

Maddy

May 31, 2018

I would recommend.

david hafner

May 21, 2018

People you work here are very helpful and pleasant

Excellent service

T. Patrice

May 21, 2018

This facility is clean and easy to access. The staff is always nice, friendly, and helpful. I highly recommend this location.

Excellent service and storage facility

Debbie Royal

March 15, 2018

Super nice management at this facility, clean and excellent location!

A pleasure to work with and at a great price

George Snider

February 18, 2018

I starting story in Fredericksburg and was referred to Dumfries Self Storage when I moved north. Having had such great support in Fredericksburg I had hoped it would continue and I WAS NOT DISAPPOINTED! Easy in and out, with help just a short [phone call away. No nickel and diming on charges and always eager to find a way to make the experience great for me. I could go on! Polite, enjoyable, and with a well priced product for the area.

Excellent facility and personnel

Debbie Royal

February 9, 2018

Love this place and the persons working there! Friendly, professional, and extremely helpful!

Very pleased!

Jeff Davidson

February 3, 2018

We had items stored at Dumfries Self Storage for over ten years. We were happy throughout with the service we received. Our items remained in good condition for the amount of time they were there, and management was always responsive to our questions and concerns. Highly recommended.

yes, I would recommend this facility.

Gretchen

January 12, 2018

Management and employees have ALL been very personable and a pleasure to work with. Very convenient.

I have been using the facility going on 25 years.

Garland

January 10, 2018

I first rented a unit here in 1993 and have added units since then. The closely monitored security cameras and current outstanding staff have been the best improvements. Being seconds from US Rt 1 and a couple minutes from I 95 just adds to the convenience.

January 10, 2018

November 15, 2017

November 1, 2017

Was very pleased!

Leon Assadourian

August 24, 2017

Very helpful staff. Very affordable. Easy to make payments on line.

My storage unit 325-2

Paulette Reyes

August 23, 2017

Thank you for my storage unit # 325-2 since 2003 (?) and wow. Have a great day. Thank you, Paulette Reyes

Leslie Genovese

August 23, 2017

Good Service from good folks!

Charles

June 29, 2017

I just completed a roughly two-year service with them, and could not be happier with the way have acted and treated me and vehicle. I would gladly do business with them again, and recommend them to all!

Definitely would recommend.

Christina Dukes

June 6, 2017

The staff was very friendly and easy to work with. Thought I only needed storage for a few months but lasted over a year. Storage unit was always clean, dry and all items were perfectly maintained in a secure setting. Peace of mind, thank you!

Excellent facility!

Debbie Royal

April 20, 2017

Great management, clean facilities excellent storage facility!

Excellent location and great staff

Ed tamariz

April 19, 2017

Staff was very helpful when needed and access to location is restricted. Kept clean and all access doors with carts.

Caitlin

March 7, 2017

The owners have always been really nice and helpful. I have had 3 units here and have never been disappointed.

February 28, 2017

A Vacation Home For My Belongings

Judi Adams Evans

November 10, 2016

Butch and Jill Johnson make what could be a complicated and stressful transaction a quite easy undertaking. This business is efficiently administered, office personnel are courteous and immediately attentive to the inquiries and needs of customers. The units at Dumfries Self Storage are clean, odorless, absent insects and vermin, easily accessible and safe to attend to one's belongings in daylight and after dusk. This facility is more like a "five-star hotel " for one's possessions. Butch and Jill maintain a business that is strong in fair business acumen, strong in responding to the inquiries and need of customers, strong in delivering service as per their stated policy and strong in maintaining an aesthetically, pleasant site. Semper Fortis

Fred Johnson

October 19, 2016

Butch and Jill Johnson are the nicest and most competent storage facility managers in the world. They are true professionals and super nice to everyone. If any two managers deserve a bonus, it would be these two fine people.

Easy access

Jon Gauthier

October 19, 2016

It has great access - close to home, easy to get our RV to for storage.

They are Great

Belinda and Rudy Walker

July 20, 2016

The managers there are very nice. If I needed another storage unit I would rent here. Very clean

Top Notch Storage Facility That's Exceptionaly Managed

Nancy and Ken McD

July 16, 2016

Butch and Jill Johnson are exceptional managers that made us feel welcome and appreciated throughout the entire time (almost 3 yeas) we used their storage facility and services. Their attention to detail and willingness to be helpful has no equal as far as we're concerned and we're confident that's what you'll find too .

Stephanie Ford

January 10, 2016

Super helpful Resident Managers

Dave M

August 7, 2015

Butch and Jill are great and do whatever they can to be helpful. I have rented a number of storage units over the years and this may be the best.

GREAT STORAGE FACILITY..!

Betty C.

June 9, 2015

This storage facility has been one of the best I've ever use. These facilities are always clean and the Resident Managers ( Butch & Jill Johnson) are friendly and great people to work with.

Completly satisfied customer for the past 5 years

Allen T.

June 8, 2015

Butch and Jill Johnson are great to work with. You can always count on receiving a warm greeting when you see them. Very clean and well maintained. The hand carts in their building come in handy moving items from your vehicle to your storage unit.

Easy, convenient storage

Kim R.

May 31, 2015

Very nice facility conveniently located off I-95. Peace of mind with managers on property, super friendly. Carts available to help move items from car. Pricing is competitive and I like to support local businesses when possible.

Great location and staff super friendly!

Thomas

May 19, 2015

My experience was great!

Christina Martin

May 7, 2015

This is by far the best kept storage I have ever used. The staff is always ready and willing to help you!!! I recommend this facility to all my friends!!!!

Super Satisfied Customer

Chyron Beavers

May 4, 2015

This was my first experience renting a storage unit so I had a million and one questions. I called enough times that even I would've been annoyed by me. But each time I was greeted with pleasant responses and kind offers that helped me in the long run. It's rare to find a good service oriented business that leaves you feeling secure about your decision to go with them. And it's very rare to find a good service oriented business that has the nicest people servicing you! Thanks so much for everything!!!!!!

Great Facility

April 28, 2015

Good prices and friendly staff. You will not be disappointed in this facility.

Professional, friendly & Service Oriented

DJ

April 28, 2015

I stored furniture here for about 15 months. I was overseas so when it was time, a friend moved the furniture out for me. I called a few days afterward to make sure the account was being closed out; the staff was already processing the closing. Always super-friendly too!!

very professional and affordable

Joe Bryant

April 26, 2015

Mildred Walker

September 29, 2014

If your looking for a unit for affordable prices then please go to Dumfries Self Storage. I remember calling in on a Sunday that they were closed but they were nice and generous enough to come in and offer me a unit. I was moving that entire day and stuck in soo much traffic but I continued to communicate to let them know I was still in route and they patiently waited and did not charge me extra for inconvenience of their time. Warm, friendly people. Thank you Dumfries Self Storage for your professional attitude.

September 29, 2014

Jon fox

September 10, 2014

Professional management with small town southern thoughtfulness. First rate!

Libelisse Rivera

September 10, 2014

This was my first time renting a storage and the experience was great. Is very accessible, clean and neat and Jill is amazing. She will do anything to please you. I really appreciate her service and help. I will definitely recommend this storage facilities to anyone. Also, location has an easy access from I-95.

Joan M. Perry

August 27, 2014

The Dumfries Self Storage Facility is one of the most efficient and user friendly facilities that I've had the pleasure to work with. I've been renting from them since 2005, over 8 years and have never encountered a problem. Butch and Jill Johnson have been running the facility since I started renting and have shown continual outstanding support by always going the extra mile to ensure their customers come first. Their rates are very competitive with incentives given to first time renters and other promotional incentives. I would recommend Dumfries Self Storage run by Butch and Jill to anyone that has storage needs both short term or long term.

Mary & Willie Heard

August 22, 2014

We've been renting at this facility for many, many years. Butch and Jill are the wonderful to work with and do a great job in keeping the facility in top notch shape. Their rates are competitive in the area but the customer service is outstanding and I would recommend anyone visit the site and experience what we've experienced throughout the years. They are a great asset to Dumfries Self Storage! Thank you for everything!

D.H. Harmon

March 17, 2014

I rented a unit from Dumfries Self-Storage for almost one year. I was very satisfied with the cleanliness of the property, ease of access to my unit, and the ease and efficiency of electronic billing and payment.

Martha Henderson

March 8, 2014

I got my unit here at Dumfries Self Storage in 2011 and I have been happy with them ever since. It’s a great unit sizes located near the front entrance. The on-site managements make a difference to me as I feel secure using my unit knowing someone is near should I run into any problems. I am very satisfied with the friendliness of staff that has always been courteous. Dumfries Self Storage has the best prices too. Butch and Jill (the owners) are a pleasure to deal with. It is a great location with a family feel. These people make this place! The hours are very convenient with the facility being open 6 days a week and with daily access. I feel very safe storing my stuff here in this nice clean facility with secure gates, monitored cameras, and on-site management. If you use their facility, you will be in good hands because they go far beyond just signing a contract. While you are a customer, they will go out of their way to help you with any needs that may come up. I definitely recommend this facility if you need storage. They exceed my expectations regularly and provide excellent customer service as well.

John and Debra Lucius

February 20, 2014

We have used Dumfries Storage off and on since 2005, depending on our requirements. We have stored a Class C and Class A RV's. In addition, we have used the storage facilities moving to and after selling our home in Dumfries. The facilities have proven to be invaluable. Butch and Jill Johnson have been extremely helpful. They are knowledgeable of what is available to meet the needs of the customer. Most of all, they are kind and courteous. Any business would be fortunate to have them manage their business. We are proud to call them friends and if ever needed, we would use Dumfries Storage Facility without hesitation.

Barbara

September 23, 2013

They are outstanding people. Absolutely wonderful.

Trey

September 17, 2013

Great service and friendly people. They waited a few min after closing so that I could get a storage space and move in.

J. Thomas

September 12, 2013

Exceptional service by Butch and Jill. I rented several different units and they always went out of their way to help me find a unit that met my needs. This storage area is well-maintained, clean, and has convenient access to I-95. I recommend this location to anyone needing storage in the area south of Washington DC.

Dumfries Self Storage

Facility Reviews Summary